Senior Product Manager
Veeva Systems•Pleasanton, CA•Remote•Posted Mar 18, 2025
Job Description
About the job
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.The RoleThe Senior Product Manager, Vault CRM is a critical position responsible in developing our world-class CRM solution. You will work closely with customers, sales, consulting, and engineering to construct product roadmaps and define detailed product specifications. This role is for the core Vault CRM application which includes areas such as Account Management, Interaction Planning, Interaction Recording, Sampling, Surveys, Next Best Actions, Order Management, Cycle Plans, and much more.What You’ll Do Drive strategic direction of Vault CRMDefine product priorities and roadmap by collecting and synthesizing input from customers, partners, executives, market owners, sales, services, and engineeringBe the voice of the customer and work collaboratively with product development teams to design and deliver product capabilities that meet customer/market requirementsEvangelize products and become the subject matter expert for internal audiences, external customers, and market facing communicationsCollaborate with other departments (e.g.UX, engineering, QA, operations, etc.) to manage resources, timelines, and conflictsUltimately you are responsible for creating features that are built, delivered with quality, and delight customers
Requirements 5+ years of product management experienceExperience in researching and understanding customer and market requirements to develop short and long-term product roadmaps and plansExperience writing detailed user stories and managing a story backlogTrack record of effectively collaborating with engineering/QA to define, design and deliver the productAbility to understand and communicate architectural requirements, preferences, and limitationsExcellent oral and written communication skillsA strong sense of professional ethics
Nice to Have Experience with commercial aspects of the Life Sciences industry, including Field Sales or Field MedicalExperience developing configurable enterprise SaaS solutions in an agile environmentExperience with federal regulatory requirements, including 21 CFR Part 11 and PDMA, as well as state laws and regulationsExperience with the Veeva Vault platformExperience developing configurable enterprise SaaS solutionsPrior work in software development, or computer science degree
Perks & Benefits Medical, dental, vision, and basic life insuranceFlexible PTO and company paid holidaysRetirement programs1% charitable giving program
Compensation Base pay: $120,000 - $200,000The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.
Requirements
Drive strategic direction of Vault CRM
Define product priorities and roadmap by collecting and synthesizing input from customers, partners, executives, market owners, sales, services, and engineering
Be the voice of the customer and work collaboratively with product development teams to design and deliver product capabilities that meet customer/market requirements
Evangelize products and become the subject matter expert for internal audiences, external customers, and market facing communications
Collaborate with other departments (e.g.UX, engineering, QA, operations, etc.) to manage resources, timelines, and conflicts
Ultimately you are responsible for creating features that are built, delivered with quality, and delight customers
5+ years of product management experience
Experience in researching and understanding customer and market requirements to develop short and long-term product roadmaps and plans
Experience writing detailed user stories and managing a story backlog
Track record of effectively collaborating with engineering/QA to define, design and deliver the product
Ability to understand and communicate architectural requirements, preferences, and limitations
Excellent oral and written communication skills
A strong sense of professional ethics